How Payment Records Enter Our Policy
Our Privacy Policy describes the account details needed to create access, confirm your phone and protect the cashier path. When you use DANA, OVO, GoPay or QRIS, we may retain transaction references, status updates and the account identifier connected to the request; bank transfer and virtual
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account records can include a reference from BCA, BRI, Mandiri or BNI. We use these details to match a payment with the correct account, investigate a stalled status and address a support request. We do not ask you to send a wallet PIN in chat. Access
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and eligibility depends on local law, and the policy applies only where local law permits. If you ask us to change or remove data, we first confirm that the request comes from the account holder.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.